Frequently Asked Questions

Everything you need to know about our premium golf gear and services.

How long does shipping take for customized golf balls?

Personalized orders typically process within 3-5 business days. Once shipped, standard delivery takes 2-7 business days depending on your location.

What is the return policy for Vice Golf products?

We offer a 30-day return window for unused items in their original packaging. Please note that customized products are non-refundable unless they arrive damaged.

Are Vice Golf balls comparable to tour-level brands?

Absolutely. Our balls are designed and tested to compete with leading tour brands, offering premium performance, high spin control, and exceptional distance at a fraction of the cost.

Do you offer bulk discounts for large orders?

Yes, we offer volume-based pricing. The more dozens you buy of a single model, the lower the price per dozen becomes.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.

Can I track my order once it has been placed?

Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your shipment's progress.